HiÓja support
How can we help?
Straightforward answers for finding listings, posting your offer and using the marketplace with confidence.
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Frequently asked questions
What can I do on HiÓja?+
HiÓja brings four local marketplace needs together. Hire connects you with skilled professionals, Rent helps you find useful items and spaces, Sell is for buying and selling goods, and Errand connects people who need a task completed with people ready to help.
How do I contact someone about a listing?+
Open the listing and use the contact option made available by the listing owner. Review the description, price, location and profile first, then agree on scope, timing and payment before the work or exchange begins.
Who can post a listing?+
Business accounts can create listings. If you currently use a personal account, open your profile and switch to a business account before posting your service, rental, product or errand offering.
How should I compare listings?+
Look beyond the headline price. Compare what is included, location, availability, photos, profile details, ratings and reviews. Ask questions when any important detail is unclear.
I cannot access my account. What should I do?+
Use the Forgot password link on the login page. Enter the email connected to your account and follow the verification and reset steps. Never share a reset code or password with another person.
What should I do about a suspicious listing or user?+
Stop the conversation, do not send money or sensitive information, and preserve relevant messages or screenshots. Review our Trust & Safety guidance for warning signs and next steps.